Love surprises? Our Mystery Gift is curated especially for those who enjoy a little excitement while shopping. Each mystery product is thoughtfully selected from our collection and packed with care—making every unboxing a delightful experience.
Whether you’re treating yourself or gifting someone special, this mystery item guarantees value, quality, and joy, all wrapped in one surprise package.
✨ What You Can Expect
- A premium surprise product from our store
- Higher value than the price you pay
- Carefully curated & quality-checked items
- Perfect for gifting, celebrations, or self-love shopping
⚠️ Product style, color, or category may vary. That’s the magic of a myster
💝 Why You’ll Love Our Mystery Gift
- Adds excitement to your shopping experience
- Best way to discover new styles or products
- Limited stock – no two surprises feel the same
- Ideal add-on for orders & festive gifting
📦 Important Notes
- Mystery gifts are non-returnable & non-exchangeable
- Images are for representation only
- Limited stock available – once gone, it’s gone!
At www.utpaladesigns.com, we ensure prompt and secure delivery of your orders. We ship throughout the week except Sundays and public holidays via Nimbuspost.
Domestic Shipping:
- Prepaid orders: Free shipping
- COD orders: ₹100 flat rate
- Dispatch: Within 24 hours (excluding holidays)
- Delivery: 4-6 working days (subject to courier operations)
- Address modifications: Email us within 2-3 hours of ordering
- All prices include GST
International Shipping:
We ship worldwide! For details, email us at utpaladesigns@gmail.com.
Cancellation:
- Cancel within 24 hours of placing the order for a full refund (if not shipped).
- For defects after receiving the product, email a snapshot to utpaladesigns@gmail.com. Reverse shipping charges apply.
- Returns beyond 7 days eligible for a credit note only.
Returns:
- For damaged packaging or defective/wrong products, email a parcel opening video with your Order ID.
- Return with intact tags and original packaging.
- Non-returnable items: Customized products, sarees with fall/edging, or physically damaged items.
Exchanges:
- Accepted for damaged or wrong products within 7 days.
- Replacement shipped in 5-7 days (subject to stock). Out-of-stock items get a 30-day credit note.
- Exchanges not valid for customized products or sarees with fall/edging.
Refunds:
- Store credit valid for 30 days issued instead of refunds. Use it for future purchases.
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